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commHUB & Phone
AI Notes (Smart Scribe©)
Getting Started
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HIPAA & Security
Troubleshooting
commHUB & Phone
A text I sent did not deliver. What do I do?
commHUB & Phone
My client says they never got their appointment reminder.
commHUB & Phone
What happens if I go over my 1,000 SMS/month limit?
commHUB & Phone
How do I bring my existing phone number to commHUB?
AI Notes (Smart Scribe©)
The AI note contains something clinically inaccurate. What do I do?
AI Notes (Smart Scribe©)
Is my session audio stored? Who can access it?
AI Notes (Smart Scribe©)
Can AI-generated notes be used in legal or insurance contexts?
Getting Started
How do I import my existing clients from SimplePractice or TherapyNotes?
Getting Started
When and how do I sign the BAA?
Billing & Plans
How do I cancel my subscription?
Billing & Plans
What does the 3-year price lock actually mean?
Troubleshooting
My client says they cannot access the client portal.
Troubleshooting
A session note I saved is missing or not showing up.
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